Debit Card Notice

After Normal Business Hours

If you think your ATM or debit card has been lost or stolen, please report it immediately. Please call, Shazam customer service at 1-800-383-8000 or 1-515-288-2828. If you notice fraudulent activity, please call Falcon fraud monitoring. The number is 1-866-508-2693.

During regular Banking Hours

Call 217-768-3933 or 1-888-768-3933.

Introducing SHAZAM BOLT$!

SHAZAM is pleased to offer SHAZAM® BOLT$TM. SHAZAM BOLT$ allows your cardholders to do the following:

  • View balance information for a primary account attached to a debit card
  • Receive transaction alerts they set up in the SHAZAM BOLT$ application

SHAZAM BOLT$ is available as a mobile application and online. The mobile application is designed for download to many popular devices that use the Apple iOS operating system. The application is available for free from the iTunes® App Store.

iTunes Google Play

Note: While there is no fee to use SHAZAM BOLT$, a card holder may want to contact his or her mobile device provider for any charges that may apply to data usage. SHAZAM BOLT$ does not operate on voice over IP (VoIP), international numbers, or prepaid devices.

Cardholder can access SHAZAM BOLT$ from a personal computer (PC) or laptop here. SHAZAM BOLT$ offers the same features whether accessed from a mobile device, PC, or laptop using the following Web browsers:

  • Windows® Internet Explorer®
  • Apple® Safari®